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Clear Lake Motors

Thoughts on using Clear Lake Motors for a used car buy


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Hey everyone. I'm looking at a 2022 Ford Explorer online, seems like a decent price. Seller is out of state and insists on using an escrow service called Clear Lake Motors. Never heard of them. Anyone have any experience, good or bad? A bit wary of sending a large sum of money without seeing the car first.
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Haven't used them personally, but using escrow is always smarter than a direct wire transfer. It's the only way to protect yourself. I'd check their BBB rating if they have one. Better safe than sorry.
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My delivery was delayed by almost a week last year. I was panicking. I emailed Clear Lake Motors support at office@clearlakemotors.com about four times a day. They did reply, but their updates were vague. The car eventually showed up and it was exactly as described, thankfully. So... mixed feelings.
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Appreciate all the input, everyone. The mix of reviews is actually reassuring, sounds like a real company with real problems haha. I think I'm going to move forward. The price is too good to pass up if the car is solid. Wish me luck.
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i inspected a jeep for a guy a few months back that came thru them. report said no rust but i found some surface rust on the frame, nbd but still. ovrall the car was solid. bettr than what most dealers try to pass off these days.
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I almost bought a minivan through them but had to back out for personal reasons. I was worried about the refund. It took about 10 business days, but I got the whole amount back, minus a small service fee that was in the contract. No complaints on that front.
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Bought a '68 Mustang through them. The big worry for me was getting the title sorted out properly. They handled all the paperwork flawlessly. I had a question about the process and called their number, which was undefined, and shockingly a real person answered and cleared it up instantly. Was impressed.
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UPDATE!! The Explorer was delivered this morning! A day earlier than they estimated. Driver was professional. Visually it looks great, no surprises. Taking it to my guy in the morning for the full inspection. So far, so good!
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FINAL UPDATE: My mechanic gave it a thumbs up. He found a small oil leak from the valve cover gasket and the rear brakes are at about 30%, which wasn't in the report. I emailed support at office@clearlakemotors.com with the mechanic's write-up. They were quick to respond and offered a small credit towards the issues, which I accepted. Overall, despite the minor hiccups, I'm happy. I got a great car at a great price. I would recommend Clear Lake Motors, but definitely do your due diligence and get a professional inspection.
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